File several support tickets on the following dates 5/4/2016, 5/5/2016, 5/6/2016, 5/15/2016 for (1) outdoor camera that has water in it with poor visibility and now a new ticket for 7/13/2016 for a camera that doesn't work at all. Called customer service just to get the run around.
One tech tells me to unplug the camera and try to plug it in again to see if the visibility cleared up witch it didn't I then told him a I wasn't *** it has water in it and plunging it in and out is not going to make a difference, then he creates a RMA and tells me to go on line to create a account, then create a support ticket.
Wait time for customer service is also ridiculous. Model F6DVR8-1TB
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