Would not recommend this company to anybody when there server goes down you can’t see your cameras from your phone and they don’t have to inform you they just let you think it’s a problem on your end when really it’s the p2p server on there endRead more
When I push notifications to turn it on it doesn't stay on it says error then it says that the network is not working is that my network.as my internet or yall network?Read more
Nobody ever answers I’ve been on hold for 25 minutes and nobody answersRead more
I cant see image on my phone. It says no device, but when download it said the phone was identified :Read more
Night Owl is. Rip off .
I bought a four Camera from Walmart $400.00 . A driver driver hit my parked car the Cameras on the front porch 10 feet away did not capture the License plate number, I feel their 100 responsible and should have been held Accountable their camer Failed,filed a bbb complaint they close the case for night owl, they are just as bad as Night Owl.
We just bought ours today and when we got home I spent over an hour trying to get to the right web site to download the software for a PC and/or trying to get a hold of tech support because the web site kept redirecting me. I never got tech support on the phone, never...Read more
I didn't like
- That i could not give them negative stars
There serve is rubbish. Their server started to reject my UID... They refused to believe it. Hours and hours of the Indian call center... They eventually reset... And it worked for a day.... Now they won't respond to emails at all... And telephone calls after the 1...Read more
I didn't like
- On hold for hours for tech support
- Customer service was trash
Called your tech support and have case number. The DVR that was purchased under a year ago is heating up and not sending notifications now its it connecting to app as it is heating up so much the unit is hot to the touch. It is a fire hazard I would know I am a...Read more
It's great at first but after a couple of weeks you won't get notified when motion is in front of the camera even when it's in notification mode and the app will completely stop working. No need to try and contact customer service because no matter what time of day you...Read more
Ive been trying to get a hold of them since. Yesterday 30 min on phone line then they hang up on you. No return of calls.Read more
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