Contact Night Owl

Edit Business Info

Summary of Night Owl Customer Service Calls

914 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
06:50 AVG CALL DURATION
4% ISSUES RESOLVED

Customers Contact Night Owl to Ask about:

Product/ Service quality:

  • “Broken”
  • “Camera system doesn’t record”
  • “Bought used DVR need to reset system”

Account:

  • “Resetting password and account”
  • “I can't sign in in my account”
  • “Log someone out of my account”

Website/ Application:

  • “App not working”

Staff:

  • “Network service”

Other:

  • “Check compatibility”
  • “Somebody changed my passwords”
  • “Export not working”

About Night Owl

Top 5 Night Owl Services

Customer Care, Technical Support

Top 5 Likes about Night Owl

Setup of system, Quality of customer service, It worked when i first freaking got it bro, I love the system, Build quality of product

Top 5 Dislikes about Night Owl

On hold for hours for tech support, Customer service was either nonexistent or useless, Value quality customer service product, Never worked as advertised, Customer service

Summary

Having its main office in Boynton Beach in Florida, Night Owl is a firm offering security products. The compnay was started in 2009. Today, Night Owl is an industry leading firm producing cameras and security DVRs. At Night Owl, clients will find plenty of products at affordable prices that are made to last. Nigh Owl surveillance devices are created for commercial, residential, federal clients as well as retailers, municipal organization all around the world. Night Owl has an easy EZ Return process allowing customers hassle free 14 day replacement option.

Night Owl reviews and complaints

Night Owl is ranked 21 out of 219 in Security and Protection Services category

Edit Description
Show

Where Reviews Came From

Night Owl Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Night Owl to

Lorex
Lorex
Has verified representatives
344 reviews
2.0
Compare
Att
Att
5399 reviews
1.5
Compare
Adt
Adt
1149 reviews
1.4
Compare
Swann
Swann
30 reviews
1.5
Compare
Vivint
Vivint
573 reviews
1.9
Compare
Monitronics
Monitronics
691 reviews
1.5
Compare
Directv
Directv
11639 reviews
1.7
Compare
Magicjack
Magicjack
2583 reviews
1.8
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show
Write a review
Do you have something to say about Night Owl? What happened? What can we help you with?
Submit review Don't show this popup