Not resolved
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I purchased a 8 channel night owl dvr.I didn't get around to install it until about a year after I purchased it due to remodeling work.

So 8 months after installation which I verified to the company with the purchase of the extension cables, seven of the cameras quit, so after hours of being on hold and since it was well over a year from purchase, they wont warranty anything, not even offer a single camera. I could see one or two but seven, come on!

junk all around junk don't buy it!Spend a little more and buy from a reputable company, not night owl because their products, customer service everything about them is junk!

Review about: Night Owl Security System.

Reason of review: Bad quality.

Monetary Loss: $400.

Preferred solution: Let the company propose a solution.

I didn't like: Value, Value quality customer service product, On hold for hours for tech support, Customer service was either nonexistent or useless.

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