filters
state:
Show
city:
Show
product:
Show
Nothing at all has happend.
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

Please contact our technical support team through email so they may assist you with a password reset. The email is Techteam@nightowlspsupport.com. Please provide 24-48 hours f...

1.0
#1337218
Have an issue logging in to the DVR. Normally, there's a button to do a hard reset on the device. However, with Night Owl, there is not. Which, under normal circumstances would be ideal - but whatever. I decided to call their technical support as instructed when I...
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

Good Afternoon, we are sorry for the delay. Please keep an eye out on your email for a response from our advance technical team. Once they receive an email, they will get back...

2.5
#1336310
I have just tried to install my second system the first being defective the second wont work at all to try and get expert help is non existant and further more the company cares less but they don't have me because I can return to place of purchase for a complete refund...
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are very sorry for the issues you are experiencing with your Night Owl system. You may contact our technical support team by calling 1-866-390-1303, or simply send us an em...

#1335540
I have called several times (3) on hold from 30 minutes to 1 hour each time and still got no answer. If you are going to say you are available 24/7 then you need to answer the phone when someone calls. I need help setting up one camera. I am also having issues with my...
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are very sorry for the experience you've had so far. Please email our advanced technical support team at techteam@nightowlsp.com with your name, number and a brief descript...

2.7
I didn't like
  • Now one answering the phone
#1333714
I have been watching my video camera survellience tv for atleast 5 months now. No trouble at all. Then the power went out and havent saw my surveillance since
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are sorry you are having issues with the Night Owl system you have. We would recommend trying to use a different power outlet or a different power strip to power your Night...

#1332368
I dont have internet right now. But i need to see my camera footage from 2 days ago for the police. My van got the tires slashed and i need to see who did it asap. Lyne 206-713-2039 mikexlyne@msn.com
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

Lyne, we are sorry for the situation you are currently going through. We will make sure to reach out to you. Please do keep in mind, in order to reset the DVR password for you...

#1329677
We bought the 4 camera system with only 2 camera's. We wanted it that way! On set-up we did NOT want it hooked to any phone! Just wanted to run off TV screen. got one camera set-up ok but other one worked off and on when it wanted to. We were 150 feet away from DVR, so...
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

Good Afternoon, we are very sorry for the experience. With our Night Owl WNVR, you do have the ability to connect the cameras up to 300 ft away from the WNVR. Within the quick...

#1328391
More than 2 weeks have passed and im still waiting for a call back after the hr waiting. Went to checkout what the BBB. Reviews were and C was the rating. Just want issued resoved.
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are very sorry you haven't received a callback from our technical support team. We would like to get your issue resolve, please contact our advanced technical support team ...

2.0
#1327171
Again. It’s stop working. Don’t know why??? Plug unplug and still don’t work. It’s just got back from service not long ago. Sucks ...don’t buy night owl.
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are sorry you are experiencing issues with your Night Owl DVR. We would like to get to the bottom of the issue you are experiencing. Please contact our advanced technical s...

1.3
#1326949
I was on the phone on hold for more than twenty minutes and no one ever answered.
Read more
NightOwlCares
NightOwlCares
Night Owl Verified Representative

We are very sorry for the inconvenience you have experience. Please email our support team for a response or so we may schedule a call back to resolve the issue you are curren...

#1323209