Bought a 16 Camera Security System on June of 2015 new from a local retailer.The DVR failed 7 months later.
Sent the unit back for warranty repair and it failed again 8 months later, now the system is out of the 1 year warranty from the original purchase date. Night Owl will not cover repair even though the last repair was only 8 months ago. Additionally, getting anything through customer services is a mission; I had the worst experience with customer service and tech support, they don't respond to questions!! I will never ever buy anything from night owl again nor recommend it to anyone!!!
If you are thinking or even considering buying something from Night Owl, think again!!, you will waste your money.....the equipment wont last!!
The equipment is Cheap and the company will not stand behind their product.Not worth one penny!!
More Review Details
|Value for money|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Diversity of Products or Services|
What I liked
What I disliked
- Waste of money
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